Organizations today are facing several challenges and talent
management is one of the greatest. According to a poll conducted by OI
Partners, Inc., the number one challenge facing the HR profession is leadership
development and succession planning. Attracting, developing, and retainingquality talent is more costly and has a greater impact on the bottom-line than
ever before. Retiring baby-boomers, the expectations of Gen X and Gen Y
employees, and the new definition of “long-term” employment add up to a drastic
shift in the way organizations are managing their talent.
One effective way to overcome these challenges is to
implement a succession planning initiative. This proactive approach to ensuring
future leadership talent offers many benefits. Studies have shown that
organizations with succession planning programs have a higher retention rate of
human capital and a reduction in recruitment and compensation costs.
Succession planning has to be more than matching employees
with forecasted vacancies. Consideration must be made for the future direction
of the organization as well as the direction of the employees intended career
path. This ensures that the employee is engaged in the process, committed to
the organization, and has a vested interest in the company’s success.
Obstacles to Implementing a Succession Plan
While there are numerous benefits to succession planning,
there are also challenges such as limited resources and expertise within the
company. Without the assistance of external consultants and coaches,
implementing a succession planning initiative can drain an organization’s
resources. The most effective programs capitalize on the talent available
throughout the company during the implementation phase, however, companies
often lack the resources needed for ongoing management. In addition, utilizing
external resources provides expertise in succession planning and offers an
objective perspective.
Coaching as a Resource
Executive Career Coaching can provide assistance with career
management and employee development at the individual level. Using individual
coaching and assessments, the coach will guide the employees through the
selection of the career path within the organization that best matches their
interests and abilities. Once a career path has been chosen, the coach will
help the employee prepare for their next promotion.
The career coach can administer assessments such as the
DISC, PVQ, and the Enneagram to help the employee gain clarity in the areas of
motivators, interests, values and strengths. The feedback obtained from the
assessments is essential in creating a career management plan. During the
coaching engagement, employees will compare this information along with their
experience and education to key leadership positions and determine the
strongest fit. This process ensures that employees are matched with the correct
positions, reducing the possibility of employee disengagement and turnover at
the executive level.
In addition to career pathing, an executive career coach
will assist in the creation of development plans. The steps outlined in the
development plan will be based on the information gathered during a gap
analysis. Comparing the employee’s current level to the experience, skills, and
education needed for the next promotion will give the coach and executive a
clear picture of where to focus their coaching sessions. Execution of the
development plan during the coaching engagement results in promotion readiness.
Benefits of Succession Planning
Identifying and developing strong leaders for future roles
is critical to the ongoing success of an organization. Without an effective
succession planning program in place, companies will face greater challenges
than those incurred during the implementation of a program, including:
• Waging the “War on Talent”
• Fewer leaders prepared to take on new roles
• Obstacles to achieving strategic goals
Attracting and retaining high-potential employees is costly.
However, it is not as costly as the turnover of high-potential employees.
Studies have shown that superior performers are 50% to 100% more effective than
the average performer.
Using these statistics, if an average performer generates
$250,000 in new business each year; a superior performer will generate between
$375,000 and $500,000 in new business. By developing and promoting the superior
performer to a leadership role, they have the potential to increase the
productivity of the team. As an example, this leader can increase the revenues
of a team generating $2.5M to $5M.
Given the possibility of increased profits, meeting the
employee’s desire for career growth is both a financial and strategic
advantage.
Because growth and development are benefits highly sought
after in a potential employer, organizations with highly publicized succession
planning initiatives and career management programs become “employers of
choice”, thereby making it easier to attract top talent and reduce turnover.
Most employers are unaware of how much turnover costs them
each year or how to reduce this number. Assuming a fifteen percent turnover
rate and turnover costs of twenty-five percent of an employee’s annual
compensation, an organization with one thousand employees and an average
compensation of $50,000 will incur $1,875,000 in costs each year. Given that
half of all turnover is avoidable, this organization could save $937,500 each
year by investing in employee retention strategies.
The Added Benefits of Using Career Coaching as a Resource
for Succession Planning Programs
Utilizing a Career Coach in your succession plan initiative
allows leaders and Human Resources to focus on effectively managing and
evaluating the program. An external career coach provides a confidential
environment where the employees are free to discuss the challenges and
opportunities they face in their careers and establish plans to overcome them.
One of the greatest benefits the coach offers is preparing
the organization’s existing talent for future leadership roles. They take the
organization’s human capital to the next level through the use of assessments,
powerful questions, and individual development plans. Promoting from within
provides benefits, such as:
• Reduced recruitment costs. The need for external
recruiting is lessened for executive level position, which reduces headhunter
fees (between 25% and 33% of the candidate’s total compensation) Ex. An
executive placed by a headhunter with an annual compensation package of
$200,000 would incur fees between $50,000 and $66,666.
• Reduction of executive compensation. According to Towers
Perrin, external candidates are generally paid 20% to 30% more than internals
that are promoted because externals needs a financial reason to make a career
change.
• Promoting internal candidates offers the employer the
benefit of knowing their track record, strengths, and their development needs.
External candidates, unless personally known, only reveal as much or as little
information as they deem appropriate, leaving the organization to rely on the
interview process, assessments, and references to complete the picture.
Thriving succession planning initiatives balance the
strategic direction of the organization with the career aspirations of its high
potential employees. They also rely on external consultants and coaches to
provide expertise, an objective perspective and additional resources.
Executives who engage in coaching during the succession
program have a clear direction of where they are going and how they are going
to get there. In contrast, executives that are not offered coaching are not as
well prepared to map out their career path or develop the skills they need for
future promotions. Executive career coaching facilitates the process of
creating successful careers and developing future leaders.

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